Second: Quality Assurance Policies for the Bologna Process at the University of Fallujah

Introduction

The Bologna Process places quality assurance at the core of higher education reform, aiming to ensure and enhance the quality of education, learning, and scientific research, with a strong emphasis on continuous improvement and the protection of the public interest.

General Framework for Quality Assurance in the Bologna Process

The university adopts the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG 2015), which include:

1. Internal Quality Assurance
   (A core responsibility of the Quality Assurance and University Performance Department)
2. External Quality Assurance
   (Conducted by independent reviewers outside the university)
3. Quality Assurance Agency Evaluation
   (Performed by global and independent quality assurance agencies)

Mechanisms of Internal Quality Assurance

1. Policies and Procedures:
   • Clear procedures for program design, implementation, and evaluation.
2. Program Design and Accreditation:
   • Involvement of stakeholders and beneficiaries in designing and developing academic programs, in addition to expert academic committees.
3. Teaching and Learning:
   • Curriculum aligned with intended learning outcomes within each academic program.
   • Transparent evaluation strategies for both instructors and students.
4. Regular Monitoring and Evaluation:
   • Annual data-driven monitoring (admissions, progression, graduation, employment).
   • Annual self-assessment and review processes.
5. Stakeholder Engagement:
   • Student surveys (conducted at the end of each semester), and employer feedback.
6. Continuous Improvement and Transparency:
   • Annual Quality Assurance Report: Published by the Quality Assurance Department, summarizing monitoring data and review outcomes.
   • Key Performance Indicators (KPIs): Including retention/graduation rates, student satisfaction, research outputs, and graduate employment.
   • Transparency: The quality assurance policy, self-assessment reports, and external review results are published on the university website.
7. Review of the Bologna Process Quality Assurance Policy:
   • This policy is reviewed and updated every two years by the Quality Assurance Department.
   • Any amendments require approval from the University Council to ensure ongoing alignment with developments in the Bologna Process and ESG standards.